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Web based help desk software and support ticket solution: Help Desk Pilot.

Canned Replies. Robust mail parser. Spam control. Custom Fields. Powerful Admin. LDAP Support.

Help Desk & Support Ticket Management. Now Painless.

Help Desk Software Screenshot
Help Desk Software that works
Helpdesk pilot makes customer support and service painless and quick. Easy to manage and setup. Commercial license starts as low as $299.

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Get instantly familiar with helpdesk pilot.
Help Desk Demo

Helpdesk Pilot for your business

Order Helpdesk Pilot from our secure online store & begin using it from today.
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Help Desk Software customer testimonials on product and support

Key Features Customer Spotlight Getting Started
  • Complete Email Management
  • Canned Replies
  • One-minute Install
  • Powerful Admin
  • Custom Fields
  • Private Notes
  • Multi-lingual
  • Plug-in Architecture
  • Similar Tickets lookup
  • Ability to split tickets
  • One click customer history
  • Print Tickets
  • Active Directory/LDAP Support
  • Knowledge Base Plugin
  • Quick Ticket Search
  • Customer Info Management
  • News & Announcement board
Find out more about these features or simply grab a commercial license starting as low as $299.

Try Helpdesk Pilot risk free. We offer a 30-day money back guarantee.

Software requirements
  • Apache or IIS webserver
  • Windows, Linux, BSD based OS
  • PHP 4.x.x (5.x recommended)
  • MySQL 3.3.x+ or MS SQL 2000+
  • IMAP Extension Enabled

Free Helpdesk Installation
Take advantage of our free installation service to getting started with Helpdesk Pilot immediately. If your server doesn't have the pre-requisites installed we can help you meet up with pre-requisites. Contact Us for all your questions.

Language Support
Helpdesk Pilot is currently available in 10 languages. Current version of Helpdesk Pilot supports the following languages: English, German, Dutch, French, Russian, Spanish, Portuguese, Brazilian Portuguese, Norwegian and Italian. If you don't find your language listed contact us.


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Customer Support & Help Desk powered by Help Desk Pilot 3.0.0 stable release | Help Desk Software / Support Ticket Software