Web Based Help Desk Software

PHP, MySQL based. Supports SQL Server database.

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Helpdesk pilot makes customer support and service painless and quick. Easy to manage and setup. Commercial license starts as low as $299.

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Key Features	Customer Spotlight	Getting Started
Complete Email Management Canned Replies One-minute Install Powerful Admin Custom Fields Private Notes Multi-lingual Plug-in Architecture Similar Tickets lookup Ability to split tickets One click customer history Print Tickets Active Directory/LDAP Support Knowledge Base Plugin Quick Ticket Search Customer Info Management News & Announcement board Find out more about these features or simply grab a commercial license starting as low as $299. Try Helpdesk Pilot risk free. We offer a 30-day money back guarantee.		Software requirements Apache or IIS webserver Windows, Linux, BSD based OS PHP 4.x.x (5.x recommended) MySQL 3.3.x+ or MS SQL 2000+ IMAP Extension Enabled Free Helpdesk Installation Take advantage of our free installation service to getting started with Helpdesk Pilot immediately. If your server doesn't have the pre-requisites installed we can help you meet up with pre-requisites. Contact Us for all your questions. Language Support Helpdesk Pilot is currently available in 10 languages. Current version of Helpdesk Pilot supports the following languages: English, German, Dutch, French, Russian, Spanish, Portuguese, Brazilian Portuguese, Norwegian and Italian. If you don't find your language listed contact us.