Help desk Software, Customer Support Ticket Software - Help Desk Pilot for Customer Support & Service

Use the form below to get started with your order for the plugins available for Help Desk Pilot.

For a one-time purchase fee, select the plugin(s) of your choice and extend the capability of Helpdesk Pilot. Plugins can be easily added to your Helpdesk Pilot installation at any time.

Plugin

LDAP [Add $99.95]
Helpdesk Pilot supports Active Directory / LDAP authentication.

Knowledgebase [Add $149.95]
A solution for customers to easily search through articles in order to find answers to their own questions.

SLA Management (Ticket Escalation) [Add $99.95]
Helpdesk Pilot SLA Plugin keeps track of tickets that remain un-responded.

Branding Free[Add $149.95]
If you would like to wholly customize the software and remove the copyright notice.

Smart Rules[Add $99.95]
Define rules to identify a set of new tickets and perform automated actions

Customer Groups[Add $99.95]
Group your customers by their company and allow them to share their issues

Purchase Plugins

Plugin